Support designed to make things feel more manageable behind the scenes, so you can spend more time creating, doing what you love, and less time juggling everything else.

Services

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What I Offer

No two florists work the same way, so support is shaped around you. Together, we can create a plan that fits your business naturally. It will feel seamless, with emails and replies written in your tone, so everything sounds like you.

  • Whether you’re starting from scratch or your website is ready for a refresh, I design and build websites that reflect your work beautifully and feel like a natural extension of your brand, making it easy for clients to get in touch.

    What’s included:

    • Designing a website that reflects your style and the feel of your work

    • Building your site (Squarespace, Shopify or similar)

    • Structuring pages so everything flows naturally and is easy to navigate

    • Writing or refining your website text so it sounds like you and speaks to your clients

    • Setting up enquiry forms

    • Adding and organising shop products or services

    • Making ‘behind-the-scene’ improvements so your website can be found online

    Why it matters:

    A thoughtfully designed website builds trust from the moment someone arrives, helping turn visitors into enquiries without you having to think about it.

  • Your website should reflect your most recent work and gently guide visitors towards enquiring, but it’s often one of the first things to fall behind when you’re busy.

    I keep your website feeling fresh, up to date and working quietly in the background, so it continues to support your business without you needing to think about it.

    What’s included:

    • Uploading recent work/weddings and keeping your gallery current

    • Refreshing your homepage with new images and seasonal updates (Valentine’s, Mother’s Day, Christmas etc.)

    • Writing and adding blog posts

    • Making gentle improvements so your website is easier to find online (incl. SEO optimisation).

    • Adding or updating shop products

    • Updating your services, pricing and information pages

    • Fixing issues and keeping everything running smoothly

    Why it matters:

    When your website is kept up to date, it builds trust and makes it easier for people to enquire, quietly supporting your business in the background.

  • Enquiries often come in at the busiest times, and when you’re juggling everything else, it’s easy for replies to be delayed or missed, which can mean missed bookings.

    Many florists head home after a long day, only to face consultations and quote updates in the evening….and far too many late-night coffees!

    I help manage your enquiries behind the scenes, so every potential client is responded to thoughtfully and on time.

    What’s included:

    • Responding to new enquiries

    • Sending pricing guides and information

    • Creating and updating quotes. Even if your notes are scribbled on a piece of paper, I can make sense of them for you

    • Creating mood boards and Pinterest pages

    • Managing your inbox

    • Booking consultations

    • Supporting with initial consultations

    • Following up with potential clients

    Why it matters:

    When replies are timely and consistent, it creates a better experience for your clients, and naturally leads to more bookings.

  • Keeping your business visible online takes consistency, but marketing is often pushed aside when you're busy.

    I help you stay visible and relevant without the pressure of doing it all yourself.

    What’s included:

    • Instagram and social media content scheduling and support, incl. posts, stories and reels

    • Sharing content that keeps your audience engaged and coming back

    • Uploading recent work to your website and blog

    • SEO updates and blog optimisation

    • Email newsletters (Mailchimp / Flodesk etc.)

    • Newsletter, catalogue and branded leaflet creation

    • Keeping your portfolio fresh and up to date

    Why it matters:

    Consistent visibility leads to more enquiries, even when you're busy.

  • When enquiries are coming in from emails, Instagram, messages and notes, it’s easy for things to get missed or forgotten!

    I help put simple, easy-to-use systems in place so everything feels more organised and manageable, without adding anything complicated.

    What’s included:

    • Setting up a simple system to manage your enquiries such as CRM setup (Dubsado, Studio Ninja etc.)

    • Easy enquiry forms to gather the right information

    • Ready-to-use email templates for quicker replies

    • Gentle follow-up reminders so nothing gets missed

    • A clear way to keep track of your bookings and clients

    Why it matters:

    When everything is in one place, it feels calmer, more organised, and much easier to stay on top of your enquiries.

  • There’s always a long list of small but important tasks that keep your business running, and they often end up being done late at night or squeezed in between jobs.

    I help take care of the day-to-day admin so things feel more manageable and less overwhelming.

    What’s included:

    • General inbox and email organisation

    • Creating and sending quotes or documents

    • Supplier and order admin support

    • Updating spreadsheets or records

    • Helping keep everything organised behind the scenes

    Why it matters:

    Having support with the everyday admin frees up your time and headspace, so you can focus on your creative work without feeling stretched.

My Approach

The Seed
Initial Chat

We start with a relaxed, no-pressure chat about your business and what’s currently working. This is simply a chance to talk things through, ask questions, and see where support might help, no commitment needed. It’s also an opportunity for you to get a feel for how I work and whether it feels right for you.

Taking Root
Identify the Gaps

Every florist works differently, so I start by understanding how your business currently runs. From how enquiries come in to how quotes are sent and your website is managed, together we look at where things feel overwhelming, inconsistent or time-consuming, and where support will make the biggest difference.

Growing & Shaping
Simplify & Set Up

Once we’ve identified what’s working and not working, I help put simple, effective systems in place to support your workflow. Whether that’s organising your enquiries, refining your quoting process or updating your website and social media, everything is designed to feel manageable, clear and easy to maintain.

In Full Bloom
Ongoing Support

With everything set up, I continue to support your business behind the scenes, keeping things running smoothly, up to date and consistent. This means less stress, and more time for the creative work you enjoy. Some florists prefer ongoing support, while some prefer ad-hoc help during peak seasons only.

  • "Emily has helped me on numerous occasions with my website and enquiry system, Dubsado. She is extremely knowledgeable, and it also helps that Emily knows first-hand what is needed to run a floristry business from a wedding and events perspective, which is very valuable. I would highly recommend Emily if flowers are your thing but you are needing a hand with the techy side of your business."

    Becky, Feather and Ferns

  • Emily has been an invaluable support to Monet Events, consistently delivering high-quality work across a wide range of administrative responsibilities. From managing and refining quotes to providing seamless website support, her attention to detail and proactive approach have made a real difference to the efficiency of the business. She is highly organised, reliable, and always willing to go the extra mile to ensure everything runs smoothly behind the scenes. Emily’s positive attitude and strong work ethic make her a pleasure to work with, and I wouldn’t hesitate to recommend her to anyone in need of dedicated and capable support.

    Steph, Monet Events

  • Coming soon!

    Julia, What the Fleur

Let’s Work Together

If this sounds like what you need, let’s have a chat. I’d love to hear about your business!

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